Caroline Richardson, MD is a Family Medicine physician and a health services researcher. She is currently the Associate Chair for Research in the Department of Family Medicine. She has expertise in implementation research methods and is the former director of the VA’s Diabetes Quality Enhancement Research Initiative (DM QUERI), a national center charged with coordinating implementation research related to diabetes treatment and prevention across the VA nationally. She recently stepped down from a position as medical director of the Ypsilanti Health Center, a multi-specialty outpatient primary care clinic in an low income community where she developed programs to reduce unnecessary ER visits and to improve clinic access for acute care needs.