The COVID-19 pandemic has revealed telemedicine’s potential to improve health care delivery and access. In the past year, we have seen rapid expansion of telemedicine, in the form of video and telephone services, the extent of which our health system has never experienced. This expanded access has been most notable for patients with private insurance and ready access to digital technology. However, some historically marginalized populations may also be experiencing improved health care access with the advent of increased telemedicine services. Complicating this trend are recent reports showing persistent disparity in telemedicine uptake based on age, poverty, and urbanicity. As health care professionals, we have a critical opportunity to leverage telemedicine in a way that addresses and closes historical access gaps to achieve health equity.
Author(s): Rama A. Salhi, Mahshid Abir, Bisan A. Salhi